Job description

To support the execution of core HR operational processes and ensure effective management of government relations, employee benefits, and administrative services. This role is key to ensuring regulatory compliance, timely service delivery, and employee satisfaction in line with company policies and Saudi labor regulations.

Key Accountabilities

• Coordinate with the Government Relations Officer (GRO) to ensure timely processing of visas, Iqamas, renewals, exit/re-entry permits, and other employee-related government documentation.

• Ensure compliance with Saudi labor, immigration, and applicable regulatory requirements.

• Manage employee-related transactions through government platforms, including Muqeem, Absher, and Qiwa.

• Manage employee registration, deregistration, and monthly GOSI contribution processing, ensuring accurate and timely submissions.

• Reconcile GOSI records and ensure data accuracy between HRIS and GOSI systems.

• Prepare GOSI reports and supporting documentation as required by Finance, Audit, and other stakeholders.

• Ensure eligible employees are registered under applicable HRDF programs in coordination with relevant departments.

• Maintain accurate records and supporting documentation for HRDF reimbursement claims and follow up on submissions through the HRDF portal.

• Act as the primary point of contact for employee medical and life insurance matters.

• Coordinate with insurance providers on policy issuance, renewals, employee additions and deletions, and claims.

• Ensure employees understand their medical and life insurance benefits, coverage, and claim procedures.

• Manage employee air-ticket entitlements for business travel, onboarding, annual leave, and final exit.

• Liaise with approved travel agencies to facilitate timely ticket bookings, monitor costs, and ensure compliance with travel policies.

• Maintain accurate records of ticket utilization and related employee travel entitlements.

• Consolidate and validate monthly payroll inputs, including new hires, exits, deductions, overtime, allowances, and time-management data, and submit them to Payroll within agreed deadlines.

• Ensure all payroll supporting documentation is complete, accurate, properly maintained, and readily available for audit purposes.

• Coordinate with Payroll and Finance to resolve payroll discrepancies and address employee payroll-related queries.

• Support HR administration activities, including employee ID processing, onboarding and offboarding documentation, and personnel record maintenance.

• Coordinate outsourced and contract staff requirements in line with approved plans and follow up with vendors to ensure timely delivery of agreed services.

• Maintain accurate employee data in the HR system for all assigned areas of responsibility.

• Participate in audits, reporting, and documentation activities related to Government Relations, GOSI, HRDF, insurance, payroll, and HR administration.

• Identify and implement opportunities to streamline HR operational processes, improve efficiency, strengthen controls, and enhance cost-effectiveness and transparency.

What We’re Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3 years of experience in HR Operations, HR Administration, or Recruitment support.
• Experience working with attendance systems and HR operational processes.
• Basic understanding of recruitment, onboarding, payroll support, and employee relations activities.
• Strong coordination, organizational, and administrative skills.
• Proficiency in Microsoft Office applications, especially Excel.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and interpersonal skills.
• Knowledge of HR systems and Saudi labor regulations is preferred.

What Sets Us Apart

• Career Growth & Learning: Structured training, mentorship, and cross-functional development opportunities.
• Meaningful Work: Contribute to initiatives supporting food security, sustainability, and digital transformation.
• Inclusive Culture: Work in a collaborative environment where ideas are valued, teamwork thrives, and a positive culture inspires success.
• Compensation & Benefits: Competitive salary, comprehensive medical and life insurance, health benefits, and programs that support work-life balance.
• Innovation & Impact: Access to advanced technology, process automation, and modern operations that drive operational excellence.